No one enjoys missing a call, squandering a sales opportunity, or letting down a customer. Calls are crucial and missing them can result in customer dissatisfaction and lost sales. Let’s take a look at some of the ways our enterprise telecoms solutions ensure you never miss that all-important call.
When your company expands, it can be tough for your phone system to keep up with the increase in use. This is most noticeable when your business’s expansion is rapid. Increased call volumes can strain the network, resulting in lost calls, or calls being routed to the incorrect department. This can lead to lost revenue and a reduction in the quality of your customer service.
If this is sounding eerily familiar, it’s probably time to upgrade your office phone system. Here’s what you should look for in your new business telecoms platform.
In this article, we’re going to cover why some businesses use multiprotocol label switching (MPLS).
You’re probably familiar with “the cloud” as something from the realm of computing. But did you know the cloud has a part to play in your business’s phone system too? Let’s take a look at how cloud telecoms could benefit your team and your customers.
If you’ve been looking to upgrade your business broadband, you might have seen leased lines mentioned. If you’re wondering what they are and how they differ from other types of broadband internet connection, Carden Telecoms can help.