Posted on Author Dave King Categories Cloud Telephony

7 VoIP Features That Can Save Your Business Time and Money

Modern VoIP systems are built to do more than just make and receive calls.

In fact, when set up correctly, they can quietly streamline your business, cut out manual processes, and remove the need for extra tech, like second mobiles or extra handsets.

But here’s the thing: many of the best VoIP features go unused simply because businesses don’t know what they’ve got access to, or how to use it.

This article walks through seven powerful VoIP features that don’t just sound impressive, they actually save you time, money, and a fair bit of hassle in the day-to-day running of your business.

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Posted on Author Dave King Categories Telecoms

Building the Perfect Business Telecoms Stack: VoIP, Leased Line, and Mobile

Let’s be honest, most business telecoms setups are thrown together over time.

A VoIP system added when the phones needed replacing. A broadband upgrade that seemed like a good deal at the time. A few staff using their personal mobiles because it was quicker than waiting for company handsets.

And it works. Kind of. Until it doesn’t.

Calls drop. Speeds lag. Voicemails go missing. Everyone gets a little more frustrated, and no one’s quite sure where the weak spot is.

This blog is here to help you visualise what the best business telecoms setup actually looks like in 2025, and how to align everything into one, unified, future-proof system.

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Posted on Author Dave King Categories Connectivity

The Cost of Downtime: Why a Leased Line Might Be Cheaper Than You Think

Let’s be honest, no one likes paying more for broadband.

And on paper, leased lines aren’t cheap. You see £300/month next to a £50 fibre package and it’s easy to assume it’s a luxury. Something only large enterprises need. But here’s the truth most people miss:

If your team depends on being online, downtime is far more expensive than you think!

It doesn’t always show up in invoices or spreadsheets, but it affects everything, from productivity and customer service to missed sales and staff frustration. The question isn’t “how much does a leased line cost?”, it’s “what does it save you?”

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Posted on Author Dave King Categories Telecoms

Upgrade Your Small Business With A Local Forwarding Number

Running a small business means wearing a lot of hats, sales, customer service, marketing, and admin, and staying in touch with customers is at the heart of all of it. One of the easiest ways to improve how your business communicates is by using a local forwarding number.

It’s a simple tool, but it can have a big impact on how customers view your business, how flexible your team can be, and how many opportunities you convert into sales.

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Posted on Author Dave King Categories Cloud Telephony

How Microsoft Teams and VoIP Integration Can Streamline Your Business

Business communication has come a long way from traditional desk phones and scattered messaging apps. Today, more companies are moving towards platforms that bring everything into one place, making it easier for teams to stay connected and work efficiently.

Combining Microsoft Teams with VoIP is one of the simplest and most effective ways to streamline communication. It allows your team to make and receive calls within Microsoft Teams, alongside their messages, meetings, and files, saving time and cutting down on confusion.

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