In today’s digital world, telecoms play a vital role in business operations, customer service, and competitiveness. Efficient and reliable telecoms services are key to driving business success, and outsourcing your telecoms can be a smart decision for many businesses. In this expert guide, we will discuss the top 9 signs it’s time to outsource your telecoms and the benefits of outsourcing.
Technology plays a big part in a modern law office. While the focus is often on security and productivity, reliable communications tend to be underappreciated. At Carden Telecoms, we’ve helped several law firms, accountants, and other local offices to modernise and improve their business telecoms and saved them money along the way.
If you’ve been researching business telecoms solutions, you’ve probably been hearing a lot of unfamiliar terms. Things like FTTC connections, leased lines, PBXs, and many other bits of jargon. We’ve put together an index of telecoms jargon, explained in plain English, to help you make sense of all the options available.
No one enjoys missing a call, squandering a sales opportunity, or letting down a customer. Calls are crucial and missing them can result in customer dissatisfaction and lost sales. Let’s take a look at some of the ways our enterprise telecoms solutions ensure you never miss that all-important call.
When your company expands, it can be tough for your phone system to keep up with the increase in use. This is most noticeable when your business’s expansion is rapid. Increased call volumes can strain the network, resulting in lost calls, or calls being routed to the incorrect department. This can lead to lost revenue and a reduction in the quality of your customer service.
If this is sounding eerily familiar, it’s probably time to upgrade your office phone system. Here’s what you should look for in your new business telecoms platform.